Welcome to K4Community Resident Check-In
Onboarding: Resident Check-In

1. Getting Started

Step 1 of the Onboarding Process is all about you! Please complete the below steps so that we can setup and ship your devices.

A. K4Community Wi-Fi Setup

Connecting your community and residents requires a Wi-Fi connection. And your equipment does too! Please work with your enterprise IT team to add the K4Community SSID using the below requirements. If you have questions or concerns, shoot us a message and we can help.

B. Introduction to Resident Check-In

Resident Check-In is a modern resident check-in tool that provides peace of mind to you and your residents.

K4Community Resident Check-In works passively, or “behind the scenes,” using in-home sensors to ensure that residents are active. This eliminates a manual action by residents to check-in in the morning, promoting resident independence and comfort.

Below are a couple of resources to help introduce you to the K4Community Resident Check-In system. Please read through these resources so you are able to fill out the form in Step C.

Once you review the above resources, we encourage you to schedule a call with your Customer Success Manager so that they can answer any questions you may have about the Onboarding Process for Resident Check-In.

C. Fill Out This Form

You will need to upload your census data in this form — download the Resident Census Template here.

  • This is the time in which your system will look for resident motion.
  • The default fields are included for you. If you do not make any changes, your system will be built with these options.
  • These staff members will manage alerts in the K4Community Dashboard
  • These staff members will receive the Daily Device Alert Report and the Resident Check-In Report.
  • Please download the Resident Census Template above, complete it and upload the finished file here. Red fields are required. File(s) may take up to two minutes to upload, please be patient.
    Max. file size: 50 MB.

D. Wait To Hear Back From Us

Once you have setup the K4Community network and filled out the form, the ball is in our court. You will receive an email confirmation from our Customer Success team shortly. And if we have any questions, we’ll follow up.