Welcome to K4Community Resident Check-In
Onboarding: Resident Check-In

2. Deploying In Your Community

Phase 2 of the Onboarding Process involves installing Resident Check-In equipment in each apartment and educating staff on how to manage the system.

A. Receive Your Devices +
B. Install Your Devices

K4Connect offers multiple installation and deployment options to include Full-Scale Deployment by K4Connect, Self-Install Deployment and others. Select the option below that applies to your community.

  • A. Receive Your Devices

    Ahead of your scheduled, on-site deployment with K4Connect, you will receive equipment and deployment supplies via UPS or FedEx shipment. Please set this shipment aside for the K4Connect Deployment team.

    B. Install Your Devices

    K4Connect will be installing your devices.

  • A. Receive Your Devices

    In order to install your devices, you have to receive them. 🙂  Your Customer Success Manager will send you an email when your devices ship.

    Here is what is in the shipment:
    • K4Community Controller + Power Supply + USB Bridge
    • K4Community Plug-In Motion Detector

    B. Install Your Devices 

    Your will receive your devices paired and tested — they ship ready to be installed in residences! Here’s what to do to install the Resident Check-In Kit:

    1. Plug the USB Bridge into a USB port on the K4Community Controller.
    2. Find an outlet that is inaccessible to the resident but has a good Wi-Fi to plug in the K4Community Controller.
      1. Recommended locations: behind the refrigerator, in a cabinet above the refrigerator, in a utility closet, above the kitchenette. 
    3. Plug in the K4Community Controller.
    4. Find an outlet that is unused by the resident and also in a highly trafficked area of the apartment. Plug in the Plug-In Motion Detector and screw it into the wall plate.
      1. The ideal location is in the bathroom, but not an outlet that is regularly used for a hairdryer, etc. A secondary location option is in a hallway between the bedroom and the bathroom. You should avoid the bedroom so you don’t get a false reading if the resident moves while sleeping. The goal here is to track the resident’s first motion of the day, once they are awake. As most residents go to the bathroom after waking up, the bathroom is ideal.
      2. Recommended locations: in the bathroom, but not next to the sink; an area that is open to the space that the resident uses to walk from the bed to the bathroom. 
    5. Success!

    Once your devices are installed in resident apartments, please reach out to your Customer Success Manager so that we can run a final quality assurance check to make sure that all devices were installed correctly and working properly.

C. Learn

After your devices are installed and the final quality assurance check is completed, you are able to move forward with managing the Resident Check-In System in your K4Community Team Hub.

Terms to know:
  • K4Community Team Hub: The Team Hub, which you can access at TeamHub.K4Connect.com, is where you will track your daily morning check-in data. Your Customer Success Manager will provide you with your Team Hub credentials.
Resources:
Learning Courses:

These courses can be found in the Learning Management System of the K4Community Team Hub. Your Customer Success Manager will provide you with Learning Management System credentials.

K4Community: Team Hub 101

K4Community: All About Resident Management

K4Community: Managing Your Resident Check-In System

D. Success

Congrats! You have now K4Community Resident Check-In in your community. But the fun doesn’t stop here! Your Customer Success Manager is here to help you achieve success with Resident Check-In.