K4Community Hotline enables simple, effective and dependable mass notification for senior living communities.
K4Community Hotline
Streamlined Mass Notification:
Simple, Effective & Dependable
K4Community Hotline
Streamlined Mass Notification:
Simple, Effective & Dependable
Hotline is
Simple:
Hotline is a local phone number to which you record a message.
Listeners can then call the number to hear the recorded message, at any time.
“The hotline has simply been our lifeline to families, residents and staff members. It has given our team the ability to update each group with daily updates and critical information. The impact has been immeasurable.”
– Carl Tarbell, Executive Director Masonic Village at Burlington
Why Set Up A Hotline?
01
Return On Investment
- Save up to $1,000+ Per Month in Staff Time
- Reduces Time-Consuming Inbound and Outbound Informational Calls
- Fully Managed with No IT Burden
- Free 24/7 Customer Success & Support
02
Compliance*
- Ensure the Latest Health Updates are Available to Internal and External Audiences
- Provide Up-to-Date Staffing & Closure Information
- Communicate Visitor Safety Policies and Practices
03
Accessibility
- Enable 24/7 Access to the Latest Information
- No Need to Collect or Maintain Recipient or Family Contact Information
- No Smartphone, Email, or App Required (Reach “Low-Tech” Residents)
- Integrated with K4Community Voice for Residents
Hotline Overview
K4Connect has partnered with Bandwidth to bring you the K4Community Hotline, a hotline phone number for residents and family to quickly and easily access up-to-date information specific to your community. Hotline can also be integrated seamlessly with K4Community Voice making much-needed information easier than ever for your residents to access. With K4Community Voice, residents simply say “Alexa, call the Hotline.”
Hotline Support
K4Connect Member Support will provide email, phone, and tablet-messaging support for problems, questions, and requests related to the K4Connect Hotline. This support is available to all who use the hotline – residents, staff, and resident friends and family members.
Normal hours of operations are 8:00 a.m. to 7:00 p.m. EST Monday through Friday. During business hours, we review each ticket within two-hours of the ticket being received. Our goal is immediate resolution upon response. If a resolution is not reached immediately, we will inform the member of the next steps and anticipated timeline.
All requests received between the hours of 8:00 a.m. and 9:00 p.m. EST on Saturday or Sunday will be monitored, and high-priority requests will be handled ASAP. Any other requests received outside of normal business hours will be addressed at 8:00 a.m. the following business day.
Pricing
$75 /month
- Passcode to record a voice message
- Unlimited inbound calls and minutes
- 3 simultaneous inbound calls per second
- US-based area code
$50 /month
- Passcode to record a voice message
- Unlimited inbound calls and minutes
- 3 simultaneous inbound calls per second
- US-based area code
Get Started Now!
K4Community Hotline is just a couple of clicks away! Fill out the form below to request your Hotline:
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*Local, State and Federal regulations should always be verified by the customer to ensure full compliance.